COMPANY INTELLIGENCE PROFILE

Firstsource

outsourcing/offshoring

Chennai, Tamil Nadu, India37,000 employees

COMPANY OVERVIEW

About Firstsource

collections management, business transformation, robotic process automation, digitilization, customer experience, data processing, data analytics, genai, technology, digital transformation, healthcare, mortgage, communication, media, trustsafety, bfs, hphs, business process services, outsourcing & offshoring consulting, telecommunications, customer journey mapping, customer retention strategies, sustainability, ai in collections, process optimization, customer retention, multi-channel communication, healthcare services, automation, digital platforms, financial services support, financial services, cloud contact centers, automated dispute resolution, operational efficiency, cost reduction, services, global delivery centers, outsourcing solutions, retail, remote patient monitoring, multi-language support, artificial intelligence, digital content moderation, digital customer engagement, healthcare claims processing, risk management, back-office support, industry-specific solutions, bpo, digital innovation, telecommunications support, medical billing solutions, automated claims adjudication, customer acquisition, remote support, consulting, community management, ai-powered customer service, bpm services, client support, machine learning, compliance solutions, analytics, client support services, healthcare outsourcing, b2b, multi-channel support, digital fraud detection, customer engagement, digital customer onboarding, utilities, information technology, digital patient engagement, customer management, enterprise software, technology services, technology-enabled services, healthcare data security, process automation, data management, data-driven insights, digital analytics, product development, cost efficiency, advanced technology, cloud-based solutions, edtech, digital health solutions, client-centric approach, rpa in bpm, customer satisfaction, cloud solutions, business process management, market research, ai-driven automation, industry-specific bpm platforms, debt collection automation, sustainable business practices, private equity, regulatory compliance automation, cloud computing, multi-region delivery, computer systems design and related services, healthcare revenue cycle management, employee training and development, banking solutions, mortgage processing, debt collection, claims management, intelligent automation, compliance management, fraud prevention, analytics and insights, omnichannel support, ai and ml integration, legal collections, merchant onboarding, technical support, billing and payment processing, educational technology, telehealth services, patient financial experience, collections consulting, revenue cycle management, leadership advisory, content moderation, personalized marketing, whitepapers, case studies, training and development, patient engagement, back office solutions, insights and reporting, operating model transformation, finance, health care, health, wellness & fitness, hospital & health care, outsourcing/offshoring, environmental services, renewables & environment, information technology & services, enterprises, computer software, e-learning, internet, education, education management, training & development

Company information

LocationChennai, Tamil Nadu, India
Industryoutsourcing/offshoring
Sub industryNot available
SectorNot available
Company typeNot available
Employees37,000
PincodeNot available

TECHNOLOGY INTELLIGENCE

Technologies used

.NET →24-7 Media →3M 360 Encompass - Health Analytics Suite →Absorb →Act! →Ad Astra →ADAPT →Admin →Adobe Captivate →Adobe Experience Cloud →ADP →ADP Applicant Tracking System →ADP GlobalView Payroll →Affirm →Agile GCP Labs →AI →Airflow →Akamai →Akamai CDN Solutions →Amazon API Gateway →Amazon AWS →Amazon CloudFront →Amazon CloudWatch →Amazon Connect →Amazon DynamoDB →Amazon EC2 →Amazon Kinesis →Amazon Lex →Amazon Managed Streaming for Apache Kafka →Amazon QuickSight →Amazon Relational Database Service →Amazon S3 →Amazon SES →Amazon Simple Queue Service →amCharts →AMP →Android →ANGEL LMS →Angular →ANS →Anthropic Claude →Apache →Apache HTTP Server →Apache Kafka →Apache Lucene →Apache Solr →Apache Spark →Apex →Apple Business Manager →Apple iOS →Apple macOS →Apple School Manager →Articulate 360 →ASP.NET →AspDotNetStorefront →Aspect Workforce →Atlassian Confluence →ATOSS Time Recording →Auth0 →AutoSys Workload Automation →Availity →Avaya →AWS Analytics →AWS Cloud →AWS Cloud Development Kit →AWS CloudFormation →AWS EventBridge →AWS Fargate →AWS Glue →AWS Lambda →AWS Step Functions →AWS Transfer for SFTP →AWS Trusted Advisor →Azure Active Directory →Azure Analysis Services →Azure Bot Service →Azure Data Factory →Azure Devops →Azure Purview →Azure Virtual Desktop →Blazor →Blueconic →BoidCMS →Boomi →Bootstrap →Box.net →Brocade SANnav Management →C →C# →Calendly →Candid Themes Fairy →Canva →Canvas LMS →cdnjs →Celonis →ChatBot →ChatGPT →Cisco BroadWorks →Cisco Secure Firewall Management Center →Citrix →Clarity SDM →Claude Code →ClickHouse →CloudFlare →CloudFlare CDN →Cloudflare DNS →Cognito →Complex Media Network →Content.ad →Copilot →CRM+ →CrowdStrike →CSS →Cursor →Databricks →DAX →dbt →Degreed →Delta Lake →DemandBase →Demandware →Demandware Analytics →Discord →Docker →DocuSign →Drupal →Duo Security →DXC Hogan Systems →Eaglestats →eClinicalWorks →Eclipse →ECS →eDirectory →Elasticsearch →Electron →EMC →Encompass →Entity Framework Core →Epic →Erlang →Everest →Excel Impact →Excel4Apps →Eyefinity OfficeMate →Fastapi →Fiddler AI →Figma →Five9 →Flask →Flow →Format →Freshservice →Fusion ERP Analytics →Gem →Gemini →Genesys →GenieWords →Git →GitHub →GitHub Actions →GitHub Copilot →GitLab CI/CD →Glassdoor →GlobalSign →Gmail →Go →GoDaddy Domains →GoDaddy Hosting →GoDataFeed →Google →Google Ads →Google Ads Conversion →Google Analytics →Google Analytics 4 →Google Cloud →Google Cloud BigQuery →Google Cloud CDN →Google Cloud Dialogflow →Google Cloud DNS →Google Cloud Hosting →Google Cloud Load Balancing →Google Cloud reCAPTCHA Enterprise →Google Meet →Google Search Console →Google Sheets →Google Tag Manager →Google Workspace →GoToAssist →Grafana →GraphQL →GSAP →Hashnode →Helpscout →HREF Lang →HSTS →HTML →HTTP/3 →Hubspot →HubSpot Marketing Hub →Hyland Platform →IBM DFSMS →IBM ILOG CPLEX Optimization Studio →IBM Z →IBM z/OS Operating System →ICE →IIS →Indeed →Infinite Scroll →Influ2 →Infoblox DHCP →Informatica →Internet Explorer →InterSystems Cache →ISO+™ →Java →JavaScript →Jenkins →Jira →Jira Service Management →jQuery →jsDelivr →JSON →JWT →Keycloak →Khoros for SAP Customer Experience Cloud →Kiosked →KNIME →Kubernetes →Lambda Cloud →Langchain →Leadfeeder →Less →Lever →LexisNexis →Lexity →Linkconnector →LinkedIn Ads →Linkedin Insight Tag →Linkedin Marketing Solutions →LinkedIn Recruiter →Linq →Linux →LlamaIndex →Looker Studio →LOU →Lytics →Macaron →MailChimp →Majesco →MariaDB →Max Mega Menu →Micro →Micro Focus Mainframe Solutions →Microsoft .NET Core →Microsoft 365 →Microsoft 365 Apps & Services →Microsoft Access →Microsoft Active Directory →Microsoft ADFS for Genesys Cloud →Microsoft Azure →Microsoft Azure Monitor →Microsoft Clarity →Microsoft Email Providers →Microsoft Entra ID →Microsoft Excel →Microsoft Exchange →Microsoft Exchange Online →Microsoft Intune →Microsoft Office →Microsoft OneDrive for Business →Microsoft Power Apps →Microsoft Power Automate →Microsoft Power BI →Microsoft Power Platform →Microsoft PowerPoint →Microsoft Project →Microsoft Sharepoint →Microsoft Sql Server →Microsoft SQL Server Integration Services →Microsoft SQL Server Reporting Services →Microsoft Team Foundation Server →Microsoft Teams →Microsoft Teams Rooms →Microsoft Windows →Microsoft.net →Minteye / AdsCaptcha →Mobile Friendly →Mode →Monster →Mulesoft →Mynetcap →MySQL →Naukri →NEC →Nec Asia Pacific Pte Ltd →Netlify →Nevron Vision for SSRS →Next.js →Nginx →NICE →Ning →NLP →Node.js →NumPy →Nutanix →NVIDIA →NVIDIA CUDA →NVIDIA Morpheus →OnApp →OnCore CTMS →OneTrust →Onfido →Onit →Open Graph →OpenAI →Oracle Analytics Cloud →Oracle Cloud →Oracle Cloud Infrastructure →Oracle Database →Oracle Exadata Cloud Service →Oracle Fusion →Oracle Siebel CRM →Oracle XML DB →Outlook →Ova →Paessler PRTG →PagerDuty →Palo Alto Networks →Palo Alto Networks Panorama →Parse.ly →PeerPal →Pega Platform →Pega Robotic Process Automation →Pexip →PHP →Piano Media →Pinecone →PL/SQL →Playwright →Portal →PostgreSQL →Postman →Power BI Documenter →Power Query →PowerBI Tiles →Priority Hints →PRO.FILE →Prom →Proofpoint →Ptengine →PySpark →Python →Q →QuickBooks →RabbitMQ →Razorpay →React →React Native →reCAPTCHA →Red Hat Enterprise Linux →Redshift →REST →Roof →Ruby →Ruby On Rails →Rust →Sales Cloud Einstein →Salesforce →Salesforce Commerce Cloud →Salesforce CRM →Salesforce CRM Analytics →Salesforce Education Cloud →Salesforce Einstein Analytics →Salesforce Marketing Cloud →Salesforce Marketing Cloud Intelligence →Salesforce Platform →Salesforce Sales Cloud →Salesforce Service Cloud →SAM →SAP →SAP Business Suite →SAP ECC →SAP ERP →SAP NetWeaver →SAP SuccessFactors →SAP SuccessFactors Learning →Scala →Sentry →ServiceNow →ServiceNow Discovery →ServiceNow Event Management →ServiceNow Now Platform →ServiceNow Orchestration →ServiceNow Service Mapping →Sharpay →Siemens SIMATIC →Siemens SIMATIC PCS →Sigma →Siter →Slack →Slick →SMART Board →Smartsheet →Snowflake →SNS →Snyk Code →Spring →Spring Boot →SQL →Squarespace →Storybook →Swiper →Switch Concepts →SysTools VBA Password Recovery →T-Soft →T-SQL →Tableau →Tableau Server →Taleo →Telligent →Terraform →Tesseract →Tor →Trac →TriZetto Facets →TypeScript →Uipath →Unix →UPS →USPS →ValueClick Mediaplex →VBA →Vector →Verint →Viewport Meta →Vimeo →Visio →Visual Studio →Vitally →VMware →Vtiger CRM →Webflow →Webflow Hosting →webpack →Webriti Busiprof →Westlaw →WhatsApp →Windows Server →WordAds →Wordpress →Workday →WorkFusion AI Digital Agents →Wowanalytics →yellow.ai →YouTube →Zendesk →Zoho →Zoomdata →ZoomInfo →

People at Firstsource

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