COMPANY INTELLIGENCE PROFILE
Hiver
information technology & services
COMPANY OVERVIEW
About Hiver
customer service, customer success, customer service platform built for complex support, resolves complex customer tickets, automate customer operations, fully featured support platform, built for complex support, collaboration, email, customer support tools, google apps, consumer internet, internet, crm, enterprise software, information technology, software, software development, travel and hospitality, support analytics, support collaboration features, support customer feedback collection, management consulting services, support email delegation tools, customer feedback, microsoft office 365, support customer insights, healthcare, support chatbots for support, integrations, support integration with apps, support customer experience enhancement, support customer satisfaction metrics, support internal notes, sla management, support internal collaboration, support team collaboration, support response automation, automation, support analytics dashboards, workflow automation, support team productivity, response time reduction, support response time optimization, support customer satisfaction, internal notes, support ticket tracking, support scalability, customer satisfaction, technology and software, customer engagement, support performance metrics, ai chatbots, logistics, customer experience, support support analytics, support workflows, support customer feedback, support process automation, business software, email delegation, ai-powered chatbots, education, customer support automation, collaboration tools, support sla management, support automation tools, customer insights, support support ticket automation, support multi-channel inbox, analytics, support support workflow optimization, support customer experience, manufacturing, support chatbots integration, ticketing system, support data-driven support, support across channels, support workflow optimization, support data insights, self-service portal, support self-service options, services, team collaboration, support collision alerts, support self-service support, support support metrics, support real-time support, support collision detection, support support process automation, support customer engagement, b2b, support efficiency, shared inbox, support customer insights analysis, google workspace, support email management automation, real-time analytics, support support ticketing, support self-service portal, support chatbots, help desk, support metrics, support ticket management, collision alerts, compliance, support workflow automation, support email delegation, support customer feedback tools, support ai chatbots, support automation workflows, multi-channel support, support sla compliance, customer relationship management, support multi-channel communication, email management, support automation, help desk software, live chat, knowledge base, ai copilot, customer portal, gmail, outlook, customer queries, real-time support, chatbots, team productivity, performance tracking, custom reports, user insights, content management, automation workflows, delegation, email templates, collision detection, internal communication, task assignment, customer satisfaction surveys, automated responses, support channels, employee onboarding, ai suggestions, conversational ai, integration with crm, workflow optimization, data analysis, visibility into tasks, productivity enhancement, finance, transportation & logistics, enterprises, computer software, information technology & services, consumers, sales, health care, health, wellness & fitness, hospital & health care, mechanical or industrial engineering, data analytics, financial services
Company information
TECHNOLOGY INTELLIGENCE