COMPANY INTELLIGENCE PROFILE

Hiver

information technology & services

Bengaluru, Karnataka, India260 employees

COMPANY OVERVIEW

About Hiver

customer service, customer success, customer service platform built for complex support, resolves complex customer tickets, automate customer operations, fully featured support platform, built for complex support, collaboration, email, customer support tools, google apps, consumer internet, internet, crm, enterprise software, information technology, software, software development, travel and hospitality, support analytics, support collaboration features, support customer feedback collection, management consulting services, support email delegation tools, customer feedback, microsoft office 365, support customer insights, healthcare, support chatbots for support, integrations, support integration with apps, support customer experience enhancement, support customer satisfaction metrics, support internal notes, sla management, support internal collaboration, support team collaboration, support response automation, automation, support analytics dashboards, workflow automation, support team productivity, response time reduction, support response time optimization, support customer satisfaction, internal notes, support ticket tracking, support scalability, customer satisfaction, technology and software, customer engagement, support performance metrics, ai chatbots, logistics, customer experience, support support analytics, support workflows, support customer feedback, support process automation, business software, email delegation, ai-powered chatbots, education, customer support automation, collaboration tools, support sla management, support automation tools, customer insights, support support ticket automation, support multi-channel inbox, analytics, support support workflow optimization, support customer experience, manufacturing, support chatbots integration, ticketing system, support data-driven support, support across channels, support workflow optimization, support data insights, self-service portal, support self-service options, services, team collaboration, support collision alerts, support self-service support, support support metrics, support real-time support, support collision detection, support support process automation, support customer engagement, b2b, support efficiency, shared inbox, support customer insights analysis, google workspace, support email management automation, real-time analytics, support support ticketing, support self-service portal, support chatbots, help desk, support metrics, support ticket management, collision alerts, compliance, support workflow automation, support email delegation, support customer feedback tools, support ai chatbots, support automation workflows, multi-channel support, support sla compliance, customer relationship management, support multi-channel communication, email management, support automation, help desk software, live chat, knowledge base, ai copilot, customer portal, gmail, outlook, customer queries, real-time support, chatbots, team productivity, performance tracking, custom reports, user insights, content management, automation workflows, delegation, email templates, collision detection, internal communication, task assignment, customer satisfaction surveys, automated responses, support channels, employee onboarding, ai suggestions, conversational ai, integration with crm, workflow optimization, data analysis, visibility into tasks, productivity enhancement, finance, transportation & logistics, enterprises, computer software, information technology & services, consumers, sales, health care, health, wellness & fitness, hospital & health care, mechanical or industrial engineering, data analytics, financial services

Company information

LocationBengaluru, Karnataka, India
Industryinformation technology & services
Sub industryNot available
SectorNot available
Company typeNot available
Employees260
PincodeNot available

TECHNOLOGY INTELLIGENCE

Technologies used

Adobe Creative Cloud →Adobe Creative Suite →Adobe Illustrator →Adobe InDesign →Adobe Photoshop →Adobe XD →AI →Amazon AWS →Amazon CloudFront →Amazon CloudWatch →Amazon DocumentDB →Amazon EKS Anywhere →Amazon Elastic Kubernetes Service →Amazon Managed Streaming for Apache Kafka →Amazon OpenSearch Service →Amazon Relational Database Service →Amazon Route 53 →Amazon S3 →Angular →Anthropic Claude →Apache Kafka →Apache Lucene →Apollo →Apple macOS →Argocd →Atlassian →AWS Cloud →Babel →Bash →bowser →Brevo →C →Canny →cdnjs →Chili Piper →ClickUp →CloudFlare →CloudFlare CDN →Copilot →Create React App →Cursor →Datadog →Docker →DoubleClick →Elasticsearch →Electron →Elementor →Erlang →Facebook →Facebook Login →Facebook SDK →Facebook Social Plugins →Figma →Font Awesome →Gauges →GitHub →GitHub Actions →Gmail →Go →GoDaddy Domains →GoDaddy Hosting →Google Ads →Google Cloud →Google Cloud reCAPTCHA Enterprise →Google Font API →Google Meet →Google Search Console →Google Tag Manager →Google Workspace →Grafana →GraphQL →GSAP →Hello Elementor →HELM →HSTS →HTML →HTTP/3 →Hubspot →HubSpot Marketing Hub →imagesLoaded →Java →JavaScript →jQuery →jQuery Migrate →Kubernetes →Laravel →LinkedIn Ads →Linkedin Insight Tag →Lucide →Macaron →Magnific Popup →Microsoft 365 →Mixpanel →Mobile Friendly →MySQL →NetSuite →Next.js →Nginx →NLP →Node.js →Open Graph →OpenTelemetry →Outplay →PHP →Pingdom →PostgreSQL →PrimeNG →Priority Hints →Prometheus →Python →RabbitMQ →Ramp →RankMath SEO →React →reCAPTCHA →RSS →Ruby →Ruby On Rails →Selenium →Sendgrid →Sentry →Sketch →Slack →Spline →SQL →StatusPage IO →Stripe →Swiper →Terraform →Three.js →Twilio →Twilio SendGrid Email API →Twilio SendGrid Email Marketing Campaigns →Twitter Sharing →TypeScript →Viewport Meta →Visual Website Optimizer →VueJS →WebDriverIO →webpack →WhatsApp →Wistia →Wordpress →Wordpress.com →WordPress.org →WP Rocket →wp.cloud →X (Twitter) →YouTube →Zoom Meetings →

People at Hiver

10 shown
AnirbanHead of Digital Marketing & Marketing OperationsMarketing · Head
Moinak RayHead of Field and Customer MarketingMarketing · Head
Sujan DeswalAssociate Director of Product MarketingProduct · Director
Uddeshya RanaSenior Manager - Performance Marketing & PartnershipsHuman Resources · Manager