COMPANY INTELLIGENCE PROFILE
IntouchCX
outsourcing/offshoring
COMPANY OVERVIEW
About IntouchCX
outsourcing & offshoring consulting, customer support quality assurance, customer support performance metrics, ai-powered customer support, computer systems design and related services, customer support automation, customer support for e-commerce platforms, customer support for consumer tech, digital transformation, customer support for consumer durables, customer support for small & medium businesses, customer support for travel & transportation, customer support customer feedback, customer experience management, customer support customer support platforms, customer support for retail & digital commerce, customer support customer insights, customer journey optimization, customer service technology, customer support for loyalty & rewards programs, operational efficiency, customer support customer engagement tools, omnichannel customer support, customer support for large enterprises, customer support for fintech companies, customer engagement, customer interaction management, travel, customer support for fintech, customer support for energy & utilities, customer support for global brands, customer support outsourcing benefits, digital engagement, customer support industry, customer support technology platforms, customer support services, customer support for gaming & media, customer support customer support workforce optimization, customer support for digital commerce, customer support customer support quality control, multichannel support, consulting, fraud detection in customer support, brand safety, home services, customer loyalty, customer support for gig economy, customer satisfaction enhancement, customer support workforce management, customer support customer support automation solutions, customer support customer support ai tools, customer support outsourcing, customer feedback analysis, customer support workforce, customer support customer satisfaction, customer service innovation, risk management, financial services, customer support customer experience management tools, b2b, e-commerce, multilingual customer support, customer engagement analytics, entertainment & gaming, fraud detection, data analytics in cx, utilities & energy, customer support platforms, entertainment, healthtech, customer support for multilingual markets, b2c, ai moderation and content safety, retail & digital commerce, customer support customer loyalty programs, customer data analytics, information technology and services, trust & safety content moderation, customer support for financial services, data-driven insights, performance improvement, customer support training, services, customer experience strategy, customer support customer support strategy, customer support customer support analytics, customer service ai, multichannel customer engagement solutions, d2c, customer support for home services, customer support for utilities & energy, customer support solutions, customer support for health tech, customer experience, customer support for health & wellness, customer support digital transformation, customer support customer experience, customer support customer support innovation, data analytics, customer support automation tools, customer support for remote teams, customer support for entertainment & gaming, customer support optimization, customer support for regulated industries, ai customer solutions, customer support technology, customer support industry trends, gaming, customer support customer satisfaction metrics, travel & transportation, customer support for digital payment providers, ai solutions, customer support operations, customer retention, customer loyalty programs, retail, customer retention strategies, customer support customer service software, ai-driven customer support platforms, omnichannel customer care, ai automation, agent assist, real-time decision-making, technical integration, content moderation, user safety, quality assurance, workforce management, personalization, strategic advisory, brand trust, digital commerce, fintech solutions, health tech services, entertainment support, gig economy, self-service options, mobile support, social media care, customer insights, cloud-based solutions, employee engagement, human-machine collaboration, language technology, performance metrics, content curation, customer interaction strategy, digital tools, customer satisfaction analytics, tailored solutions, robust analytics platforms, employee training programs, cross-channel strategies, automated workflows, tech partnerships, customer-centric solutions, healthcare, finance, consumer products & retail, transportation & logistics, energy & utilities, outsourcing/offshoring, consumer internet, consumers, internet, information technology & services, computer & network security, games, health care, health, wellness & fitness, hospital & health care
Company information
Websitehttps://intouchcx.com
LocationMumbai, Maharashtra, India
Industryoutsourcing/offshoring
Sub industryNot available
SectorNot available
Company typeNot available
Employees34,000
PincodeNot available
TECHNOLOGY INTELLIGENCE
Technologies used
.NET →accessiBe →AccessTrade →Adobe Experience Cloud →Adobe Marketo Engage →AI →AllMyLinks →Amadeus →Amazon AWS →Amazon Connect →Amazon Route 53 →amCharts →Android →Angies List →Angular →Apache Lucene →Apache Spark →Apple →Apple Business Manager →Apple iOS →Apple macOS →Apple School Manager →Articulate 360 →Asana →ASP.NET →AT&T →Atlas →Atlassian →Atlassian Confluence →Avaya →AWS Cloud →AWS SDK for JavaScript →Azure Active Directory →Azure Data Factory →Bash →BetterDocs →BetterDocs plugin →BeyondTrust →Booking.com →CallMiner Eureka →Canva →CAPTCHA →ChatBot →ChatGPT →Chrome →Citrix →CloudFlare →Cloudflare Bot Management →CloudFlare CDN →Cloudflare WAF →Conditional Fields for Contact Form 7 →Conductor →Contact Form 7 →Copilot →CRM+ →CSC →CSS →Cucumber →Cypress →Databricks →DAX →Dayforce →dbt →DemandBase →Dialpad →Docker →Duo Security →Eclipse →Elasticsearch →Elementor →Email Verification in Google Sheets →ezFlow for Google Docs for G Suite →Facebook →Five9 →FreshChat →Freshdesk →Gem →Gemini →Genesys →Gladly →Gmail →Go →Google →Google Ads →Google Analytics →Google Analytics 4 →Google Cloud →Google Cloud BigQuery →Google Cloud BigTable →Google Cloud Hosting →Google Cloud Looker →Google Cloud Security Command Center →Google Compute Engine →Google Docs →Google Drive →Google Meet →Google Play →Google Search Console →Google Sheets →Google Tag Manager →Google Trends →Google Workspace →Helpshift →Hex Notebook →HSTS →HTML →HTTP/3 →Hubspot →Iadvize →IBM →ICP →IIS →Infor Workforce Management →Instagram →Intercom →Ironclad →Java →JavaScript →JavaServer Pages →Jenkins →Jira →jQuery →jQuery Migrate →JSON →Kibana →KNIME →Kubernetes →LinkedIn Ads →LinkedIn Recruiter →LinkedIn Sales Navigator →Linux →LivePerson →LogIC →Looker Studio →Magnolia →MariaDB →Mastercard →Meta Audience Network →Microsoft 365 →Microsoft 365 Apps & Services →Microsoft Access →Microsoft Active Directory →Microsoft Azure →Microsoft Dynamics 365 →Microsoft Dynamics 365 Business Central →Microsoft Email Providers →Microsoft Excel →Microsoft Exchange →Microsoft Exchange Online →Microsoft Office →Microsoft OneDrive →Microsoft Power BI →Microsoft Power Platform →Microsoft PowerPoint →Microsoft PowerShell →Microsoft Sharepoint →Microsoft Sql Server →Microsoft SQL Server Integration Services →Microsoft Teams →Microsoft Windows →Microsoft Windows 10 →Microsoft Windows Server 2012 →Microsoft Word →Mobile Friendly →MongoDB →MySQL →NetSuite →NICE →NICE Workforce Management →NitroPack →Node.js →Notion →NumPy →Okta →OneTrust Tech Risk & Compliance →Open Graph →Oracle Database →Outlook →Outreach.io →pandas →Paypal →PHP →Playwright →POINT →Power Query →PowerBI Tiles →PrimeNG →Priority Hints →Prism →PWA →PySpark →Python →React →reCAPTCHA →REST →Salesforce →Salesforce CRM →Salesforce CRM Analytics →Salesforce Marketing Cloud →Salesforce Marketing Cloud Account Engagement →Salesforce Platform →Salesforce Sales Cloud →SalesLoft →Samsung →SAP →Scala →Secured MVC Forum on Windows 2012 R2 →Selenium →Semrush →Sentry →ServiceNow →Shopify →Sigma →SiteCore →Slack →SparkPost →Splunk →Spotify →Sprinklr →spycloud →SpyFu →SQL →StackAdapt →Storefront →Stripe →Swiper →Tableau →Tailwind →Tailwind CSS →Tenable Nessus →Trac →Trello →TypeScript →Uipath →VBA →Verint →Viewport Meta →Visa →Visual Studio Code →Vtiger CRM →WhatsApp →Wider Planet →Windows Server →Wiz →Wordpress →WordPress.org →Workday →WP Engine →X (Twitter) →Yoast →Yoast SEO →YouTube →YubiKey →Zendesk →Zendesk for Service →Zendesk Support Suite →Zoom Meetings →Zoomin →